Terms & Conditions
1. General Provisions
1.1. By this public agreement (hereinafter referred to as the “ Offer ”), Millhouse capital ltd offers any person, in order to develop Soft Skills in the interests of their own child, to conclude an agreement for the provision of information and consulting services on the terms of the Offer below.
1.2. This Offer contains all the essential conditions for the provision of information and consulting services for a fee and elements of a license agreement when granting the right to use materials (photos, videos, images, illustrations, texts and other educational materials) within the Program / Course.
1.3. In accordance with paragraph 2 of Article 437 of the Civil Code of the Israel (hereinafter referred to as the " Civil Code of the Israel "), this document is a public offer and, if the conditions set forth below are accepted and the Contractor's services are paid for, the person who accepted this Offer becomes the Customer in accordance with paragraph 3 articles 438 of the Civil Code of the Israel. Acceptance of the Offer is tantamount to concluding an agreement on the terms and conditions set forth in the Offer. Partial acceptance of the Offer, as well as acceptance of the Offer on other terms, is not allowed.
1.4. By paying for the Services of the Contractor, the Customer guarantees that he has already read and accepts all the conditions of the Offer in the form in which they are set forth in the text of this Offer, and is also familiar with the cost and content of the Services indicated on the Website of the Contractor.
1.5. The Contractor has the right to unilaterally change the terms of payment and tariffs (packages) by publishing new terms on the Internet at: www.ukids.academy/eng.
1.6. The provisions of Art. 429.4. Civil Code of the Israel, qualifying the provisions of this Subscription Offer as an agreement with execution on demand (subscription agreement). Non-use of the Subscription by the Customer, including absence from webinars, meetings, meetings, classes or other events held by the Contractor as part of the Program/Course, does not mean that the Services are not provided by the Contractor.
1.7. Payment by the Customer of a non-refundable Registration Fee for organizing a class/meeting in an online format after the Customer has passed the Test Period and until the start of the provision of the Services by the “Subscription” method is aimed at reimbursement of the Contractor’s expenses incurred for the maintenance of a class/meeting in an online format, as well as for all other expenses of the Contractor, including technical support and organization of a zoom meeting/class.
1.8. In relation to the provision of Psychological Services included in the Program / Course, the Contractor acts and acts as an agent of the Customer.
2. Terms and definitions
2.1. Acceptance of the Offer - full and unconditional acceptance of the Offer by leaving an application on the Site and / or by the Customer taking actions to fully pay for the Services in accordance with the terms of the Offer. Acceptance of the Offer creates the Offer Agreement.
2.2. Offer Agreement - an agreement concluded by accepting the Offer between the Contractor and the Customer for the provision of information and consulting services for a fee and granting the Contractor the right to use training materials (photos, videos, images, illustrations, texts, etc.).
2.3. The Customer is the legal representative of the child, the person who has made the full unconditional Acceptance of the Offer, and is thus the Customer.
2.4. Offer - this document, the Offer Agreement for the provision of information and consulting services for a fee by the Contractor. The offer is published on the Internet at the address: www.ukids.academy/eng (hereinafter referred to as the " Site ").
2.5. Child - a person under the age of eighteen years (of legal age), in whose interests the Contractor, on the instructions of the Customer, in order to develop "flexible skills" Soft Skills provides information and consulting services by the "Subscription" method.
2.6. Subscription - information and consulting services implemented in the form of a Program / Course, provided to the Customer and his child, in the amount and at the rate indicated on the Site.
2.7. Program / Course - a series of events in the form of a master class, seminar, webinar, or in any other form (including remote form or online broadcast on the Internet), taking place face-to-face or online according to the lesson plan and meeting schedule . The name, current Tariffs (packages), cost and other conditions of participation in the Program/Course are published on the Website at: www.ukids.academy/eng.
2.8 . Certificate - a document compiled by the Contractor unilaterally and available to the Customer in his personal account for uploading (downloading) in electronic form after the Customer's child has successfully completed the corresponding Ukids module, equal to one month. The Customer understands that the Certificate issued by the Contractor is not a state document on education and (or) qualifications, but is only an internal confirmation of the fact that the Customer's child has successfully completed one or another module of the Ukids Program.
2.9. Subscription Term - a period of time starting from the moment the Customer pays for the Subscription and until the moment it is canceled by the Customer.
2.10. Test period - determined at the discretion of the Contractor and indicated on the Internet address www.ukids.academy/eng, the period of time during which the Contractor familiarizes the Customer with the capabilities and characteristics of the Program/Course. The terms "free" and "free" used by the Contractor when conducting promotional activities are conditional concepts, are not a public offer and are used to attract the attention of citizens.
2.11. Registration fee - a non-refundable one-time cash fee in the amount of 20$ (twenty dollars), paid by the Customer to the Contractor in the amount and in the manner indicated on the Site at the address on the Internet, and aimed at reimbursement of the Contractor's expenses incurred for the maintenance of the lesson/meeting in the online format, as well as for all other costs of the Contractor, including technical support and organization of the zoom meeting/class, after the Customer has passed the Test period and until the beginning of the provision of the Services by the "Subscription" method.
2.12. Tariff - the monthly cost of the Contractor providing the Services by means of the Subscription, depending on the volume, set and content of the Services. Information about the scope, content and parameters of the Services is indicated on the Site. The cost (amount) of the Tariffs is also determined in Appendix No. 1. Monthly debiting of funds according to the relevant Tariff is carried out from the Customer's bank card, automatically linked on the Contractor's Website to the Customer's personal account, at the time of payment of the Registration fee.
2.13. Freeze account service - a paid service provided to the Customer within one calendar month, for a cash fee in the amount of 10$ (ten dollars) for keeping the previously selected place in the Ukids training group for the Customer's Child for one calendar month, as well as for saving in the Personal Account of the Customer for the period of absence of the Customer's child in the classes of certain privileges, namely, virtual coins characterizing the activity of the Customer and/or the Customer's Child during the passage of the Ukids modules. If the Customer pays for the "Account Freeze" Service and does not pay for the Services by the "Subscription" method, the Contractor shall mark the provision of the Services by the "Subscription" method for the period of the "Account Freeze" service.
2.14 . Soft Skills are “soft skills”, a set of general skills closely related to the Child's personal qualities, cross-professional skills that help solve life problems and work with other people.
2.15. "Financial game" - an internal motivational system (loyalty program) in the format of an online platform located on the Internet, within which the Customer or The Customer's child is given the opportunity to select and exchange Coins for a particular product or digital product if the Contractor has it. The required number of Coins for the exchange is indicated on the Internet sites.
2.16. Coin - a means for selecting, exchanging and receiving a product or a digital product on the Internet sites if the Contractor has the specified product/digital product. Coins are credited after the lesson to the internal virtual account of the Customer or the Customer's Child for the following activities:
attendance at the lesson - 1 (one) Coin;
active participation during the lesson - 1 (one) Coin;
homework - 1 (one) Coin;
completed "Mom-box" - 1 (one) Coin;
writing a review using a hyperlink provided by a personal manager - 1 (one) Coin.
Accumulation of Coins is carried out on all Tariffs: namely: Tariff “Standard”, Tariff “Optimal. All Inclusive” and Tariff “Premium”.
3. Subject of the contract
3.1. The subject of this Offer is the paid provision to the Customer for the purpose of developing Soft Skills in the interests of his own child of information and consulting services by the “Subscription” method on a monthly basis through a series of events in the form of thematic seminars, meetings, webinars, courses, classes, master classes and other events in person or online, including within the framework of ongoing Programs/Courses (hereinafter referred to as the " Services "), in the manner prescribed by this Offer.
3.1.1. During the Test period, the subject of this Offer is the provision of information and consulting services to the Customer for the purpose of developing Soft Skills in the interests of their own child, carried out in the form of separate events and activities, for a period of time determined at the discretion of the Contractor and indicated at the address on the Internet www.ukids.academy/eng, within the framework of which the Contractor familiarizes the Customer with the possibilities and characteristics of the Program/Course.
3.2. The Customer confirms that prior to the conclusion of the Agreement (acceptance of this Offer and payment for the Services), he received from the Contractor all complete information about the timing, cost, procedure for the provision of the Services.
3.3. The Customer confirms that the result of the Services under this Offer will be the actions of the Contractor to conduct thematic seminars, courses, classes, webinars, master classes and other events in the interests of the Customer's child in person or online using the Internet, including number of those implemented as part of the Programs/Courses, on a special platform (website) of the Contractor called Ukids.
3.4. The list of thematic seminars, Programs / Courses, master classes and / or events, as well as the characteristics, composition, content of the Program / Courses and parameters of the Services are published on the Website on the Internet at www.ukids.academy/eng.
3.5. When providing the Services, the Contractor grants the Customer the rights to use materials (content, photos, audio, video, images, textual information and other educational materials) on the terms of a simple non-transferable limited non-exclusive license for the term of the contract specified in section 11 of the Agreement.
4. Representations and warranties of the Parties
4.1. The Contractor assures and guarantees that it is a legal entity registered in accordance with the current legislation of the Israel.
4.2. The Customer assures and guarantees that, by taking actions to accept the Offer, he:
4.2.1 has the legal rights to enter into contractual relations with the Contractor, has read the terms of the Offer in full;
4.2.2. has reached the age of 18;
4.2.3. is not registered with a psychiatrist, psychologist, psychotherapist, does not undergo a course of psychotherapy; does not suffer from psychological / mental disorders, prolonged depression;
4.2.4. does not take psychotropic, narcotic and other substances and preparations, including those restricted or prohibited for circulation on the territory of the Israel;
4.2.5. acts as the legal representative of his child, as well as in the interests of his own child;
4.2.6. carries out the Acceptance of the Offer by paying for the Services on a voluntary basis;
4.2.7. fully understands the meaning and consequences of their actions to conclude and fulfill the terms of the Agreement;
4.2.8. notified of the inclusion of his own personal data and personal data of his child in the personal data base owned by the Contractor, in order to provide and receive the Services and fulfill contractual obligations;
4.2.9. voluntarily provides the Contractor with the provision of Services consent to include and add the Customer's mobile phone number to the group chat in the instant messaging service (messenger), as well as display the Customer's data in the group chat of the messenger in accordance with the rules of the corresponding messenger;
4.2.10. provides the Contractor with consent to the processing of his own personal data and the personal data of his child, including for their use for marketing and information purposes, as well as to promote the Contractor's Services.
5. Procedure and conditions for the provision of the Services, delivery and acceptance of the Services
5.1. In accordance with the terms of the Offer, the Contractor undertakes to provide the Services, and the Customer undertakes to pay for them.
5.2. Types and name, current cost (tariffs/packages) and other characteristics of the Services provided are published on the Contractor's Website in the relevant sections.
5.3. Services are subject to provision by the Contractor only on the terms of full advance payment made by the Customer in accordance with the terms of this Offer.
5.4. After the conclusion of the Agreement and the implementation of 100% prepayment of the cost of the Services provided, the Contractor provides the Customer with the Services in the form indicated on the Contractor's Website, or remotely (online).
After paying for the Services, the Customer receives a link and/or access to the Internet resource. If the Customer is granted access, such access is limited to the right to view the online broadcast/audiovisual work or to subsequently view the recording of this broadcast/audiovisual work on the specified Internet resource. Any copying, saving, posting, publishing, broadcasting, etc. recording, including on personal computers, electronic devices, servers, websites, video hosting, electronic and Internet resources, is prohibited.
5.5. The format of the provision of the Services in all cases is determined by the Contractor.
5.6. All events/meetings (including within the framework of Programs/Courses) implemented by the Contractor in person or online, in the form of a master class, seminar, webinar, or in any other form (including remote form or online broadcast on the Internet ”) are carried out by the Contractor on the date and time specified on the Site and / or in an electronic message sent by e-mail or in an instant messaging service (messenger) to the Customer’s phone number. In this case, if the information indicated on the Site differs from the information indicated in the message, the Contractor is obliged to be guided by the information indicated in the message.
5.7. The UKIDS and UKIDS brands are protected results of intellectual activity. The Contractor has exclusive rights to any educational materials used to provide the Services. Original training materials are not transferred to the Customer. After the provision of the Services, the Contractor has the right to provide the Customer with access to the video and audio recording of the past session on the terms of a simple non-exclusive license without the right to distribute and sublicense materials. The customer agrees that the received training materials may not be copied, replicated and used for commercial purposes. The Customer may not process, distribute, frame, transmit, make public or otherwise use, in whole or in part, without the prior written permission of the Contractor, the training materials and the UKIDS and UKIDS brands.
5.8. In the event that the Customer violates the terms of the Offer relating to the exclusive rights of the Contractor to the original educational materials and brands "UKIDS" and "UKIDS", the Contractor has the right to demand compensation from the Customer in the amount of 1000 (one thousand) dollars for each case of violation of the rights of the Contractor or compensation for all damages.
5.9. If it is impossible to provide the Service within the appointed time, the Contractor is obliged to notify the Customer 1 (one) calendar day before the declared date and postpone the provision of the Services to another time. The warning is carried out by publishing the relevant information on the Website / in social networks, in the messenger, SMS mailing, orally by phone, which the Customer informs when paying for the Services or in another way chosen by the Contractor.
5.10. If at the set time the Customer does not connect to the online broadcast, online meeting, and also does not warn about this at least 24 hours before the start of the provision of the Services, the Service is considered to be provided and is not rescheduled for another time.
5.11. The Customer has the right, for a good reason (due to illness and / or treatment and rehabilitation in a medical institution when providing the Contractor with the original medical certificate) to reschedule the lesson, meeting, webinar or other event implemented as part of the Program / Course, to another date agreed by the Parties.
5.12. The Customer has the right, if there are vacant places in other groups and the Contractor's organizational capacity, for an unexcused reason, to reschedule once a month one lesson, webinar, meeting or other event implemented within one month of the Program/Course Subscription. The limitation of postponing (once a month) a lesson, webinar or other event implemented within one month of the Program/Course Subscription is due to the Contractor's costs for organizing the class, webinar or other event, the costs of organizing a zoom conference, and paying for the services of a specialist/teacher.
5.12.1. The Customer has the right to purchase from the Contractor and pay for the “Account Freeze” Service for the period of a long absence of his own Child.
5.13. Confirmation of the provision of services is sending a message to the e-mail, phone or other communication channel indicated during registration (payment) that the service (online broadcast, session, lesson, seminar, etc.) was successful and / or sent to the specified when registering (paying), e-mail, phone or other communication channel links to the NPS quality assessment survey.
5.14. The Service is considered to be rendered in full if, within 24 (twenty-four) hours after the end of its provision, the Customer has not sent the Contractor to the email address specified in this Offer a claim about the poor quality of the Service.
5.1.5. The delivery and acceptance of the rendered Services is carried out at the end of the provision of the Services under this Agreement without the obligatory signing by the Parties of the Certificate of acceptance and transfer of the services rendered.
5.1.6. In the event that the Customer or the Customer's child has technical failures and/or malfunctions lasting 15 minutes or more during the meeting, class or other event within the framework of the Program/Course, the Services are considered to be properly rendered. At the same time, the Contractor, within the first 15 minutes after a technical failure at the Customer, makes all necessary efforts to restore communication with the Customer or his child. In case of successful restoration of communication, the Customer and the Contractor continue the online meeting, class or other event implemented as part of the Program/Course, while the total duration of the online meeting, class or other event within the Program/Course does not increase due to organizational and technical features .
6. Terms of payment and payment procedure
6.1. The cost of the Contractor's Services/Subscription Cost (contract price) is indicated in the tariffs posted on the Site, as well as in Appendix No. 1. The cost of the Contractor's Services includes a license fee for the right to use training materials under the terms of a simple non-exclusive license in the amount of 1% (one percent) of the cost of the Contractor's Services, including the "Subscription" method.
6.1.1. The amount of the Registration Fee paid by the Customer in a non-cash form is indicated by the Contractor on the Website at the Internet address www.ukids.academy/eng.
6.2. By paying the cost of the Contractor's Services, the Customer agrees to all the terms of the Offer.
6.3. The Agreement is considered concluded and enters into force for the parties from the moment the Customer pays the cost of the Services / the cost of the Subscription. The date of payment is the day of receipt of funds to the settlement account of the Contractor in the amount of 100% (one hundred percent) of the cost of the Services.
6.4. Payment for the Services is carried out by making a 100% prepayment.
6.5. The cost of the Contractor's Services (monthly Subscription cost) is paid by the Customer in a non-cash form by debiting funds from a bank card automatically linked on the Contractor's Website to the Customer's personal account, at the time of payment of the Registration fee.
Another method and procedure for non-cash payment by the Customer of the Subscription for the use of the Subscription by the Customer for a period equal to 6 months. or 12 months, may be additionally agreed with the Contractor.
6.6. When paying the Registration fee or when paying for the Contractor's services for each subsequent month of using the Bank Card Subscription, the Customer's bank card is automatically linked to the Customer's personal account. The customer can untie the bank card in the settings, or by contacting the technical support service.
6.7. Payment for the Subscription is carried out on the terms of making a subscription fee by the Customer. The monthly amount of the subscription fee for using the Subscription is indicated on the Site, as well as in Appendix No. 1 to the Agreement.
6.7.1. In order to make a reservation for a seat for the Customer’s Child and in order to preserve certain privileges for the Customer’s Child, namely, virtual coins that characterize the activity of the Customer and / or the Customer’s Child during the passage of Ukids modules, the Customer has the right to purchase from the Contractor and pay on the terms of 100% prepayment The “Account Freeze” service, which allows for the period of the “Subscription” not to attend four classes of the Contractor within one calendar month and not to pay for the Subscription. During the provision of the “Account Freeze” Service to the Customer and the absence of payment for the Services by the “Subscription” method, the Contractor shall mark the provision of the Services by the “Subscription” method for the period of provision of the “Account Freeze” service.
6.8. The Customer agrees to charge off the subscription fee for the use of the Subscription in full for the period of use of the Subscription in advance on the end date of the previous period of use of the Subscription.
6.9. The Customer has the right to refuse further use of the Subscription in the Site settings. If the Customer refuses to use the Subscription, the balance of funds paid by the Customer as a subscription fee for the use of the relevant Subscription is not refundable.
6.10. When conducting advertising campaigns to advertise the Contractor's Services (only after the Contractor confirms the terms of the promotion) by offering the Customer or a potential Customer services in the form of a Test period, the cost of the Services / the cost of the Subscription is subject to payment on special (exclusive) conditions indicated to the Customer by the Contractor's representative in the sent e-mail message, or on the terms indicated to the Customer by the representative of the Contractor during the webinar or other online event.
7. Obligations of the Parties
7.1. The customer undertakes:
7.1.1. Pay for the Services in the manner prescribed by the Offer.
7.1.2. Notify the Contractor of the postponement of the lesson 24 hours before the scheduled date and time.
7.1.3. Treat the property of the Contractor with care and in case of damage to the property of the Contractor, reimburse it in accordance with the legislation of the Israel.
7.1.4. Timely transfer all necessary documents and information to the Contractor.
Provide the Contractor with your personal data: name, surname, date of birth, phone number, email address. The Customer agrees to the processing by the Contractor of these data and their use for sending informational news of the Contractor via e-mail and SMS messages. The Contractor assumes the obligation to maintain the confidentiality of the Customer's personal data. Simultaneously with the above consent to the processing of personal data, the Customer also gives his full consent to receive messages from the Contractor via e-mail and SMS messages, including advertising messages.
7.1.5. Independently ensure the technical possibility of using the Services of the Contractor, for its part, in accordance with the Technical Requirements described in clause 8. of this Offer.
7.1.6. Strictly and unconditionally comply with the following Rules of Conduct when receiving the Services (in person, online):
- observe discipline and generally accepted norms of behavior, in particular, show respect for the Contractor's personnel and other Customers, not infringe on their honor and dignity;
- not to allow aggressive behavior during the provision of Services, not to interfere with the representative of the Contractor or other Customers in the provision / receipt of Services, not to allow statements (orally, in writing) that are not related to the topic of the seminar, course, master class, etc.;
- not to use the information received from the Contractor in ways that may lead or will lead to damage to the interests of the Contractor;
- not to use the materials provided by the Contractor for the purpose of making a profit by replicating and reproducing them multiple times (publications in the press and other publications, public speaking, etc.) and in other ways;
- do not distribute in any way, incl. to third parties, do not copy, save, post, publish in public, closed, open sources for any circle of persons (including for their own use) provided by the Contractor: information, materials, manuals, recordings, videos, etc. d. seminars, courses, master classes and other services provided by the Contractor;
- not to appear in classes with signs / in a state of alcoholic, narcotic or other intoxication and not to use alcoholic and narcotic substances on the territory of the Contractor and / or during the provision of the Services;
- do not use profanity, do not use expressions in communication that may offend the representative of the Contractor or other Customers;
- do not distribute advertising and do not offer services of third-party resources, their own services or services of third parties.
7.1.7. Attend all Program/Course events and meetings in a timely manner.
7.1.8. Accept from the Contractor the Services provided in accordance with this Agreement.
7.1.9. Conscientiously carry out the recommendations and tasks given by the Contractor.
7.1.10. Complete all homework assignments provided by the Contractor in electronic form on time and in full. Homework files are sent to the Customer by e-mail or through an instant messaging service (messenger).
7.1.11. Periodically check the Site, e-mail or instant messaging service (messenger) in order to obtain up-to-date information about the Program / Course, lesson plan and meeting schedule.
7.1.12. Connect all the necessary devices and set up the child's technical ability to participate in an online class/webinar or other event implemented as part of the Program/Course.
7.1.13. Do not distribute negative and negative information about the Contractor, the Services provided.
7.1.14. It is mandatory to personally attend all classes, webinars, meetings or other events implemented for the Customer's child under the Program/Course.
All conditions and rules listed in clause 7.1 of the Offer are the essential terms of the Agreement.
7.1.15. Provide the child with technical support during an online class, webinar, meeting or other event implemented as part of the Program/Course.
7.2. The Contractor undertakes:
7.2.1. Organize and ensure the proper provision of the Services indicated on the Site.
7.2.2. Provide premises for classes that meet sanitary and hygienic requirements (if applicable).
7.2.3. Use all personal data and other confidential information about the Customer only for the provision of Services, do not transfer or show to third parties the documentation and information about the Customer held by him.
7.2.4. Show respect for the Customer, not violate the Customer's rights to freedom of conscience, information, to freely express their own opinions and beliefs.
8. Technical requirements
8.1. The Customer is responsible for compliance with the minimum technical requirements throughout the entire period of provision of the Services and for the organization of the workplace before the occupation. The Contractor is not responsible for the failure to provide services or their inadequate quality, if the reason was the lack of the necessary software or technical problems with the Internet connection on the part of the Customer.
8.2. Minimum system requirements for PC:
8.2.1. Operating system: Windows 7/8/8.1/10, Mac OS X 10.11, IOS 12.2,
Android 5;
8.2.2. Latest stable version of Google Chrome/Safari browser with auto-update;
8.2.3. RAM: 4 GB or more;
8.2.4. Processor: Intel Core i3 or equivalent;
8.2.5. The presence of a microphone and a video camera;
8.2.6. Internet connection from 3 Mbps.
8.3. Recommended system requirements for PC:
8.3.1. Operating system: Windows 7/8/8.1/10, Mac OS X 10.11 and above, IOS 12.3 and above, Android 5 and above;
8.3.2. Latest stable version of Google Chrome/Safari browser with auto-update;
8.3.3. RAM: 6 GB or more;
8.3.4. Processor: Intel Core i5 or equivalent;
8.3.5. The presence of a microphone and a video camera;
8.3.6. Internet connection from 10 Mbps
8.4. Workplace organization:
8.4.1. Close all programs that can take up most of the Internet channel (for example, file hosting);
8.4.2. To receive the service, the Customer must set up all the technical equipment for the child, as well as provide access to the microphone and camera on his technical device.
8.4.3. The Customer agrees that the provision of the Services by the Contractor is possible only when the Customer uses a personal computer or tablet.
The Contractor does not recommend the Customer to use a mobile phone during a webinar, zoom meeting or other online event.
9. Rights of the Parties
9.1. The customer has the right:
9.1.1. Require proper and timely provision of the Services by the Contractor.
9.1.2. Contact the Contractor on all issues related to the provision of the Services, as well as ask questions related to the provision of the Services.
9.1.3. To unsubscribe by e-mail by clicking on the "Unsubscribe" link located in each e-mail sent to the Customer, or if the Customer wants to unsubscribe from any type of mailing, he must send a request to the e-mail specified on the Contractor's Website or in this Offer.
9.1.4. Timely attend consultations, meetings, complete tasks and transfer the necessary data to the Contractor.
9.1.5. Upload a Certificate in your personal account, which is not a state document on education and (or) qualification, confirming the successful completion of the corresponding Ukids module.
9.1.6. Place an order for the "Account Freeze" service.
9.1.7. Subject to the rules, accumulate Moments, select and exchange Coins for a particular product/digital product if the Contractor has it.
9.1.8. Track the balance (number) of accumulated Coins in the personal account on the platform-site of the Contractor, through which the Services are provided.
9.1.9. Contact the responsible manager for a request about the number of accumulated Coins on the virtual account.
9.1.10. After the expiration of at least 3 paid calendar months on the Tariffs "Standard" and/or "Optimal. All Inclusive” to exchange Coins for a particular product/digital product.
9.2. The contractor has the right:
9.2.1. Involve co-executors or third parties of their choice for the provision of the Services, as well as involve psychologists under the terms of an agency agreement to provide the Services.
9.2.2. Independently determine the forms and methods of providing the Services, taking into account the current legislation of the Israel, as well as the specific conditions of the Offer.
9.2.3. Independently determine the composition of specialists providing the Services.
9.2.4. At its sole discretion, determine and set the cost of the Services.
9.2.5. Provide Services only after the Customer has made an advance payment and Acceptance of this Offer.
9.2.6. Receive from the Customer any information necessary to fulfill its obligations under the Offer. In case of non-submission or incomplete or incorrect submission of information by the Customer, the Contractor has the right to suspend the performance of its obligations until the required information is provided in full.
9.2.7. Suspend, limit or terminate the provision of Services to the Customer at any time with or without prior notice.
9.2.8. Suspend the Customer from classes without a refund of the money paid if the Customer does not comply with the rules of the Program/Course and/or the terms of this Offer.
9.2.9. Suspend the provision of Services in case of incorrect behavior of the Customer, which interferes with the implementation of the Program/Course and/or other event.
9.2.10. Unilaterally change the terms for the provision of the Services.
9.2.11. Organize control over the timing and quality of the Customer's homework.
10. Liability of the Parties and dispute resolution
10.1. The Parties are liable for non-fulfillment or improper fulfillment of their obligations under this Offer in accordance with the current legislation of the Israel.
10.2. The Contractor is not responsible for the impossibility of providing the Services to the Customer if such impossibility arose due to a disruption in the work on the Internet, software or technical equipment of the Customer, failures in the operation of services for instant messaging (messengers). The Contractor is not responsible for the quality, timing and other parameters of the provision of counseling services by psychologists.
10.3. The Contractor is not responsible for the improper provision of the Services if it was the result of the unreliability, insufficiency or untimeliness of the information provided by the Customer, as well as due to other violations of the Offer by the Customer.
10.4. The Contractor is not responsible for the non-compliance of the Services provided with the expectations and needs of the Customer. At the same time, the subjective negative assessment by the Customer of the Services rendered by the Contractor is not a reason to consider the Services not rendered or rendered improperly.
10.5. Any requirements of the Customer are considered only on the basis of a reasonable written request sent to the Contractor at the addresses specified in this Offer.
10.6. All disputes and disagreements under this Offer are resolved by the Parties through negotiations, as well as in the complaint procedure. The claim procedure for resolving the dispute consists in sending a written claim to the e-mail address of the relevant party with the obligatory sending of the original claim in a valuable letter with a description of the attachment.
10.7. The term for responding to a claim is 30 (thirty) calendar days from the date of receipt of the claim.
10.8. In case of failure to reach an agreement between the parties in the claim procedure, as well as in case of failure to receive a response to the claim within the period specified in clause 10.7 of the Agreement, the dispute is subject to judicial resolution in accordance with the current legislation of the Israel in a court at the location of the Contractor.
10.9. In case of violation by the Customer of any of the obligations of the Customer provided for by the Offer, the Contractor has the right to refuse to execute the Offer and terminate the contract.
11. Terms of validity
11.1. The Offer comes into force from the moment the Customer pays for the Contractor's Services by the methods specified in this Offer and on the Contractor's website and is valid for the duration of the Subscription.
11.2. In terms of the fulfillment of obligations to pay for the Services, the Agreement is valid until the full fulfillment of these obligations.
12. Grounds and procedure for termination of the Offer
12.1. The offer does not require the document to be sealed and / or signed by the Customer and the Contractor, while maintaining full legal force.
12.2. The Contractor reserves the right to amend the terms of the Offer and / or withdraw the Offer at any time at its discretion. If changes are made to the Offer, such changes come into force from the moment they are published on the Site, unless a different period of entry into force is established or determined when the changes to the Offer are published.
12.3. The Offer may be terminated ahead of schedule by agreement of the Parties at any time by signing an agreement to terminate the Offer. In this case, the date of termination of the Offer is the date of signing the specified Agreement on termination. The agreement can be formalized in the form of an exchange of letters, according to which the will of each of the Parties to terminate the Offer follows, as well as the order of disposal is determined and agreed.
12.4. The Contractor undertakes to consider the notice of termination and notify the Customer of the decision within 10 (ten) days from the date of receipt of the Application from the Customer to the Contractor's e-mail specified in this Offer.
12.5. If a positive decision is made to return funds to the Customer, the Contractor shall return to the Customer the funds in the amount specified in the notice of termination within 30 calendar days from the date of receipt of the notice from the Customer.
12.6. The refund amount is paid by the Customer according to the bank details that were used when paying for the Services.
12.7. The application sent on behalf of the Customer must be signed in his own hand and sent in the form of a well-read scanned copy to the Contractor's email address specified in this Offer. An application containing a request for the return of the paid cost of the Services must contain the last name, first name, patronymic of the Customer, his passport data, as well as full bank details of the Customer.
12.8. The refund amount is paid on the basis of a written application in the form of the Contractor (hereinafter referred to as the "Application"). The application must be sent to the Contractor's email address specified in this Offer.
12.9. For Services and Bonuses provided to the Customer as a gift, funds are not returned.
12.10. In the event that the Customer requests the return of funds for the Services purchased on credit (installment plan), the payment of funds is carried out by transfer to the client's current account corresponding to the bank providing the consumer lending service, minus the amount of the interest rate specified in the consumer loan agreement.
12.11. The Contractor has the right to refuse the Offer (execution of the Offer) and terminate the provision of Services in case of violation by the Customer of the terms of this Offer.
12.12. In the event of termination of the Agreement on the grounds specified in the Offer, the Contractor undertakes to return to the Customer the funds in the amount minus the actual costs incurred by the Contractor made by the Contractor as of the date of termination of the Contract. The Contractor's expenses may include the costs of preparing training materials for the Program/Course, the costs of paying for the services of third parties/professional teachers, advertising and marketing costs, bank commissions for the return of funds, communication services and other costs incurred by the Contractor in for the purpose of organizing the provision of the Services in the interests of the Customer's child. The Registration fee paid by the Customer is not refundable by the Contractor to the Customer.
13. Force majeure
13.1. The Parties are released from liability for full or partial failure to fulfill obligations under the Offer if the failure to fulfill obligations was the result of force majeure, namely: fire, flood, earthquake, strike, war, actions and acts of state authorities or other circumstances beyond the control of the Parties.
13.2. The Party that cannot fulfill its obligations under the Offer must promptly, but no later than five calendar days after the onset of force majeure circumstances, notify the other Party in writing, with the provision of supporting documents issued by the competent authorities.
13.3. The Contractor is not responsible for temporary failures and interruptions in the work of Internet resources, services for instant messaging (messengers) of the Contractor and the loss of information caused by them.
14.Other terms
14.1. The Parties acknowledge that if any of the provisions of the Offer becomes invalid during the term of its validity due to changes in legislation, the remaining provisions of the Offer are binding on the Parties during the term of the Offer.
14.2. The Contractor is not responsible for the result of using or the usefulness of the Services provided. In the event of a discrepancy between the composition of the Services provided under the current Offer Agreement and the needs of the Customer, the Contractor shall not be liable.
14.3 The Customer confirms that all the terms of this Offer are clear to him, and he accepts them unconditionally and in full.
14.4. The Customer agrees to be informed about the events and other services of the Contractor and (or) its partners by e-mail and / or SMS mailing to the address / phone number specified by the Customer. This consent is given for an indefinite period and is valid until the Contractor receives the Customer's notice of refusal to send to the Contractor's e-mail address.
14.5. After the conclusion of the Agreement, the Customer is obliged to independently monitor changes in the terms of the Agreement, which may be accepted by the Contractor unilaterally. At the same time, the continuation of attending meetings/events or receiving any other services of the Contractor will be considered by the parties as the consent of the Customer to the changes included in the Agreement. In case of disagreement with the changes made, the Customer undertakes to immediately refuse the services of the Contractor.
14.6. When registering on the Site, the Customer provides the following information: last name, first name, contact phone number, e-mail address. By providing his personal data to the Contractor, the Customer agrees to their processing by the Contractor, including for the purpose of fulfilling the Contractor's obligations to the Customer under this public offer, promotion of goods and services by the Contractor, conducting electronic and sms surveys, monitoring the results of marketing campaigns, customer support, control of customer satisfaction, as well as the quality of services provided by the Contractor.
14.7. When providing the Services, the Customer voluntarily grants the Contractor consent to include and add the Customer's mobile phone number to the group chat in the instant messaging service (messenger), as well as to display the Customer's personal data in the group chat of the messenger in accordance with the terms and conditions of the respective messenger. The customer understands that the mobile phone number will be seen by other members of the group chat.
14.8. When providing the Services, the Customer, in order to improve the quality of the Services, voluntarily provides the Contractor with consent to the processing of the following personal data: last name, first name, contact phone number, e-mail address, image and name of the child and the Customer, recording the voice and speech of the Customer and his child. In accordance with Art. 152.1 of the Civil Code of the Israel, Art. 152.2 of the Civil Code of the Israel, the Customer provides the Contractor with free consent to collect, store and use the image of the Customer and his child, facts and information about the private life of the Customer and his child.
14.9. By accepting the Offer, the Customer agrees to the processing of personal data by the Contractor in order to fulfill the Agreement. The processing of personal data includes the collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data during the term of the Agreement , as well as within 3 (three) years from the date of termination of the Agreement.
14.10. The Contractor has the right to use "cookies" technology. Cookies do not contain confidential information. The Customer hereby consents to the collection, analysis and use of "Cookies", including by third parties for the purposes of generating statistics and optimizing advertising messages.
14.11. The Contractor receives information about the IP address of the Site visitor. This information is not used to identify the visitor.
14.12. The Contractor is not responsible for the information provided by the Customer on the Site in a public form.
14.13. The Contractor has the right to record conversations with the Customer during the provision of the Services. At the same time, the Contractor undertakes to prevent attempts of unauthorized access to information received during telephone conversations.
14.14. The processing of the Customer's personal data is carried out by the Contractor using databases on the territory of the Israel.
14.15. By accepting the Offer, the Customer voluntarily grants the Contractor consent to take the image of the Customer and / or his child on photo, audio, video equipment during the provision of the Services and / or during classes, webinars, meetings or other events within the Test period and / or the period of provision of the Services by the "Subscription" method. By accepting the Offer, the Customer also voluntarily provides the Contractor with a gratuitous consent to the use, distribution and placement on the Internet of individual recorded video fragments obtained as a result of capturing the image of the Customer and / or his child on photo, audio, video equipment during the provision of the Services and / or during classes, webinars, meetings, meetings or other events within the Test Period and / or the period of provision of the Services using the “Subscription” method to use this data / information for marketing and information purposes, as well as to promote the Services of the Contractor. The Customer has the right to revoke the specified consent by sending the Contractor a written application to revoke the personal data of the Customer and/or the Customer's child.
14.16. Acceptance by the Customer of this Offer gives the Contractor consent to the use and distribution of his name and surname with comments, answers to questions, points of view in any way not prohibited by law when publicly displaying, reproducing and distributing his image and video recording with his participation.
14.17. This Offer is not an advertisement for children's products.
14.18. The terms of the Offer are governed by and construed in accordance with the laws of the Israel. Issues not regulated by the Offer shall be resolved in accordance with the legislation of the Israel.
15. Details of the Contractor and contact information
Millhouse capital ltd
Co. Reg No. 514522150
Legal address: 13, Carlebach st.
Tel-Aviv, Israel.
Website: www.ukids.academy/eng
Email: info@ukids.academy
Application No. 1
COST OF THE CONTRACTOR'S SERVICES BY THE "SUBSCRIPTION" METHOD
(SUBSCRIPTION RATES)
The monthly cost of the Contractor's services according to the tariffs:
1.1. By this public agreement (hereinafter referred to as the “ Offer ”), Millhouse capital ltd offers any person, in order to develop Soft Skills in the interests of their own child, to conclude an agreement for the provision of information and consulting services on the terms of the Offer below.
1.2. This Offer contains all the essential conditions for the provision of information and consulting services for a fee and elements of a license agreement when granting the right to use materials (photos, videos, images, illustrations, texts and other educational materials) within the Program / Course.
1.3. In accordance with paragraph 2 of Article 437 of the Civil Code of the Israel (hereinafter referred to as the " Civil Code of the Israel "), this document is a public offer and, if the conditions set forth below are accepted and the Contractor's services are paid for, the person who accepted this Offer becomes the Customer in accordance with paragraph 3 articles 438 of the Civil Code of the Israel. Acceptance of the Offer is tantamount to concluding an agreement on the terms and conditions set forth in the Offer. Partial acceptance of the Offer, as well as acceptance of the Offer on other terms, is not allowed.
1.4. By paying for the Services of the Contractor, the Customer guarantees that he has already read and accepts all the conditions of the Offer in the form in which they are set forth in the text of this Offer, and is also familiar with the cost and content of the Services indicated on the Website of the Contractor.
1.5. The Contractor has the right to unilaterally change the terms of payment and tariffs (packages) by publishing new terms on the Internet at: www.ukids.academy/eng.
1.6. The provisions of Art. 429.4. Civil Code of the Israel, qualifying the provisions of this Subscription Offer as an agreement with execution on demand (subscription agreement). Non-use of the Subscription by the Customer, including absence from webinars, meetings, meetings, classes or other events held by the Contractor as part of the Program/Course, does not mean that the Services are not provided by the Contractor.
1.7. Payment by the Customer of a non-refundable Registration Fee for organizing a class/meeting in an online format after the Customer has passed the Test Period and until the start of the provision of the Services by the “Subscription” method is aimed at reimbursement of the Contractor’s expenses incurred for the maintenance of a class/meeting in an online format, as well as for all other expenses of the Contractor, including technical support and organization of a zoom meeting/class.
1.8. In relation to the provision of Psychological Services included in the Program / Course, the Contractor acts and acts as an agent of the Customer.
2. Terms and definitions
2.1. Acceptance of the Offer - full and unconditional acceptance of the Offer by leaving an application on the Site and / or by the Customer taking actions to fully pay for the Services in accordance with the terms of the Offer. Acceptance of the Offer creates the Offer Agreement.
2.2. Offer Agreement - an agreement concluded by accepting the Offer between the Contractor and the Customer for the provision of information and consulting services for a fee and granting the Contractor the right to use training materials (photos, videos, images, illustrations, texts, etc.).
2.3. The Customer is the legal representative of the child, the person who has made the full unconditional Acceptance of the Offer, and is thus the Customer.
2.4. Offer - this document, the Offer Agreement for the provision of information and consulting services for a fee by the Contractor. The offer is published on the Internet at the address: www.ukids.academy/eng (hereinafter referred to as the " Site ").
2.5. Child - a person under the age of eighteen years (of legal age), in whose interests the Contractor, on the instructions of the Customer, in order to develop "flexible skills" Soft Skills provides information and consulting services by the "Subscription" method.
2.6. Subscription - information and consulting services implemented in the form of a Program / Course, provided to the Customer and his child, in the amount and at the rate indicated on the Site.
2.7. Program / Course - a series of events in the form of a master class, seminar, webinar, or in any other form (including remote form or online broadcast on the Internet), taking place face-to-face or online according to the lesson plan and meeting schedule . The name, current Tariffs (packages), cost and other conditions of participation in the Program/Course are published on the Website at: www.ukids.academy/eng.
2.8 . Certificate - a document compiled by the Contractor unilaterally and available to the Customer in his personal account for uploading (downloading) in electronic form after the Customer's child has successfully completed the corresponding Ukids module, equal to one month. The Customer understands that the Certificate issued by the Contractor is not a state document on education and (or) qualifications, but is only an internal confirmation of the fact that the Customer's child has successfully completed one or another module of the Ukids Program.
2.9. Subscription Term - a period of time starting from the moment the Customer pays for the Subscription and until the moment it is canceled by the Customer.
2.10. Test period - determined at the discretion of the Contractor and indicated on the Internet address www.ukids.academy/eng, the period of time during which the Contractor familiarizes the Customer with the capabilities and characteristics of the Program/Course. The terms "free" and "free" used by the Contractor when conducting promotional activities are conditional concepts, are not a public offer and are used to attract the attention of citizens.
2.11. Registration fee - a non-refundable one-time cash fee in the amount of 20$ (twenty dollars), paid by the Customer to the Contractor in the amount and in the manner indicated on the Site at the address on the Internet, and aimed at reimbursement of the Contractor's expenses incurred for the maintenance of the lesson/meeting in the online format, as well as for all other costs of the Contractor, including technical support and organization of the zoom meeting/class, after the Customer has passed the Test period and until the beginning of the provision of the Services by the "Subscription" method.
2.12. Tariff - the monthly cost of the Contractor providing the Services by means of the Subscription, depending on the volume, set and content of the Services. Information about the scope, content and parameters of the Services is indicated on the Site. The cost (amount) of the Tariffs is also determined in Appendix No. 1. Monthly debiting of funds according to the relevant Tariff is carried out from the Customer's bank card, automatically linked on the Contractor's Website to the Customer's personal account, at the time of payment of the Registration fee.
2.13. Freeze account service - a paid service provided to the Customer within one calendar month, for a cash fee in the amount of 10$ (ten dollars) for keeping the previously selected place in the Ukids training group for the Customer's Child for one calendar month, as well as for saving in the Personal Account of the Customer for the period of absence of the Customer's child in the classes of certain privileges, namely, virtual coins characterizing the activity of the Customer and/or the Customer's Child during the passage of the Ukids modules. If the Customer pays for the "Account Freeze" Service and does not pay for the Services by the "Subscription" method, the Contractor shall mark the provision of the Services by the "Subscription" method for the period of the "Account Freeze" service.
2.14 . Soft Skills are “soft skills”, a set of general skills closely related to the Child's personal qualities, cross-professional skills that help solve life problems and work with other people.
2.15. "Financial game" - an internal motivational system (loyalty program) in the format of an online platform located on the Internet, within which the Customer or The Customer's child is given the opportunity to select and exchange Coins for a particular product or digital product if the Contractor has it. The required number of Coins for the exchange is indicated on the Internet sites.
2.16. Coin - a means for selecting, exchanging and receiving a product or a digital product on the Internet sites if the Contractor has the specified product/digital product. Coins are credited after the lesson to the internal virtual account of the Customer or the Customer's Child for the following activities:
attendance at the lesson - 1 (one) Coin;
active participation during the lesson - 1 (one) Coin;
homework - 1 (one) Coin;
completed "Mom-box" - 1 (one) Coin;
writing a review using a hyperlink provided by a personal manager - 1 (one) Coin.
Accumulation of Coins is carried out on all Tariffs: namely: Tariff “Standard”, Tariff “Optimal. All Inclusive” and Tariff “Premium”.
3. Subject of the contract
3.1. The subject of this Offer is the paid provision to the Customer for the purpose of developing Soft Skills in the interests of his own child of information and consulting services by the “Subscription” method on a monthly basis through a series of events in the form of thematic seminars, meetings, webinars, courses, classes, master classes and other events in person or online, including within the framework of ongoing Programs/Courses (hereinafter referred to as the " Services "), in the manner prescribed by this Offer.
3.1.1. During the Test period, the subject of this Offer is the provision of information and consulting services to the Customer for the purpose of developing Soft Skills in the interests of their own child, carried out in the form of separate events and activities, for a period of time determined at the discretion of the Contractor and indicated at the address on the Internet www.ukids.academy/eng, within the framework of which the Contractor familiarizes the Customer with the possibilities and characteristics of the Program/Course.
3.2. The Customer confirms that prior to the conclusion of the Agreement (acceptance of this Offer and payment for the Services), he received from the Contractor all complete information about the timing, cost, procedure for the provision of the Services.
3.3. The Customer confirms that the result of the Services under this Offer will be the actions of the Contractor to conduct thematic seminars, courses, classes, webinars, master classes and other events in the interests of the Customer's child in person or online using the Internet, including number of those implemented as part of the Programs/Courses, on a special platform (website) of the Contractor called Ukids.
3.4. The list of thematic seminars, Programs / Courses, master classes and / or events, as well as the characteristics, composition, content of the Program / Courses and parameters of the Services are published on the Website on the Internet at www.ukids.academy/eng.
3.5. When providing the Services, the Contractor grants the Customer the rights to use materials (content, photos, audio, video, images, textual information and other educational materials) on the terms of a simple non-transferable limited non-exclusive license for the term of the contract specified in section 11 of the Agreement.
4. Representations and warranties of the Parties
4.1. The Contractor assures and guarantees that it is a legal entity registered in accordance with the current legislation of the Israel.
4.2. The Customer assures and guarantees that, by taking actions to accept the Offer, he:
4.2.1 has the legal rights to enter into contractual relations with the Contractor, has read the terms of the Offer in full;
4.2.2. has reached the age of 18;
4.2.3. is not registered with a psychiatrist, psychologist, psychotherapist, does not undergo a course of psychotherapy; does not suffer from psychological / mental disorders, prolonged depression;
4.2.4. does not take psychotropic, narcotic and other substances and preparations, including those restricted or prohibited for circulation on the territory of the Israel;
4.2.5. acts as the legal representative of his child, as well as in the interests of his own child;
4.2.6. carries out the Acceptance of the Offer by paying for the Services on a voluntary basis;
4.2.7. fully understands the meaning and consequences of their actions to conclude and fulfill the terms of the Agreement;
4.2.8. notified of the inclusion of his own personal data and personal data of his child in the personal data base owned by the Contractor, in order to provide and receive the Services and fulfill contractual obligations;
4.2.9. voluntarily provides the Contractor with the provision of Services consent to include and add the Customer's mobile phone number to the group chat in the instant messaging service (messenger), as well as display the Customer's data in the group chat of the messenger in accordance with the rules of the corresponding messenger;
4.2.10. provides the Contractor with consent to the processing of his own personal data and the personal data of his child, including for their use for marketing and information purposes, as well as to promote the Contractor's Services.
5. Procedure and conditions for the provision of the Services, delivery and acceptance of the Services
5.1. In accordance with the terms of the Offer, the Contractor undertakes to provide the Services, and the Customer undertakes to pay for them.
5.2. Types and name, current cost (tariffs/packages) and other characteristics of the Services provided are published on the Contractor's Website in the relevant sections.
5.3. Services are subject to provision by the Contractor only on the terms of full advance payment made by the Customer in accordance with the terms of this Offer.
5.4. After the conclusion of the Agreement and the implementation of 100% prepayment of the cost of the Services provided, the Contractor provides the Customer with the Services in the form indicated on the Contractor's Website, or remotely (online).
After paying for the Services, the Customer receives a link and/or access to the Internet resource. If the Customer is granted access, such access is limited to the right to view the online broadcast/audiovisual work or to subsequently view the recording of this broadcast/audiovisual work on the specified Internet resource. Any copying, saving, posting, publishing, broadcasting, etc. recording, including on personal computers, electronic devices, servers, websites, video hosting, electronic and Internet resources, is prohibited.
5.5. The format of the provision of the Services in all cases is determined by the Contractor.
5.6. All events/meetings (including within the framework of Programs/Courses) implemented by the Contractor in person or online, in the form of a master class, seminar, webinar, or in any other form (including remote form or online broadcast on the Internet ”) are carried out by the Contractor on the date and time specified on the Site and / or in an electronic message sent by e-mail or in an instant messaging service (messenger) to the Customer’s phone number. In this case, if the information indicated on the Site differs from the information indicated in the message, the Contractor is obliged to be guided by the information indicated in the message.
5.7. The UKIDS and UKIDS brands are protected results of intellectual activity. The Contractor has exclusive rights to any educational materials used to provide the Services. Original training materials are not transferred to the Customer. After the provision of the Services, the Contractor has the right to provide the Customer with access to the video and audio recording of the past session on the terms of a simple non-exclusive license without the right to distribute and sublicense materials. The customer agrees that the received training materials may not be copied, replicated and used for commercial purposes. The Customer may not process, distribute, frame, transmit, make public or otherwise use, in whole or in part, without the prior written permission of the Contractor, the training materials and the UKIDS and UKIDS brands.
5.8. In the event that the Customer violates the terms of the Offer relating to the exclusive rights of the Contractor to the original educational materials and brands "UKIDS" and "UKIDS", the Contractor has the right to demand compensation from the Customer in the amount of 1000 (one thousand) dollars for each case of violation of the rights of the Contractor or compensation for all damages.
5.9. If it is impossible to provide the Service within the appointed time, the Contractor is obliged to notify the Customer 1 (one) calendar day before the declared date and postpone the provision of the Services to another time. The warning is carried out by publishing the relevant information on the Website / in social networks, in the messenger, SMS mailing, orally by phone, which the Customer informs when paying for the Services or in another way chosen by the Contractor.
5.10. If at the set time the Customer does not connect to the online broadcast, online meeting, and also does not warn about this at least 24 hours before the start of the provision of the Services, the Service is considered to be provided and is not rescheduled for another time.
5.11. The Customer has the right, for a good reason (due to illness and / or treatment and rehabilitation in a medical institution when providing the Contractor with the original medical certificate) to reschedule the lesson, meeting, webinar or other event implemented as part of the Program / Course, to another date agreed by the Parties.
5.12. The Customer has the right, if there are vacant places in other groups and the Contractor's organizational capacity, for an unexcused reason, to reschedule once a month one lesson, webinar, meeting or other event implemented within one month of the Program/Course Subscription. The limitation of postponing (once a month) a lesson, webinar or other event implemented within one month of the Program/Course Subscription is due to the Contractor's costs for organizing the class, webinar or other event, the costs of organizing a zoom conference, and paying for the services of a specialist/teacher.
5.12.1. The Customer has the right to purchase from the Contractor and pay for the “Account Freeze” Service for the period of a long absence of his own Child.
5.13. Confirmation of the provision of services is sending a message to the e-mail, phone or other communication channel indicated during registration (payment) that the service (online broadcast, session, lesson, seminar, etc.) was successful and / or sent to the specified when registering (paying), e-mail, phone or other communication channel links to the NPS quality assessment survey.
5.14. The Service is considered to be rendered in full if, within 24 (twenty-four) hours after the end of its provision, the Customer has not sent the Contractor to the email address specified in this Offer a claim about the poor quality of the Service.
5.1.5. The delivery and acceptance of the rendered Services is carried out at the end of the provision of the Services under this Agreement without the obligatory signing by the Parties of the Certificate of acceptance and transfer of the services rendered.
5.1.6. In the event that the Customer or the Customer's child has technical failures and/or malfunctions lasting 15 minutes or more during the meeting, class or other event within the framework of the Program/Course, the Services are considered to be properly rendered. At the same time, the Contractor, within the first 15 minutes after a technical failure at the Customer, makes all necessary efforts to restore communication with the Customer or his child. In case of successful restoration of communication, the Customer and the Contractor continue the online meeting, class or other event implemented as part of the Program/Course, while the total duration of the online meeting, class or other event within the Program/Course does not increase due to organizational and technical features .
6. Terms of payment and payment procedure
6.1. The cost of the Contractor's Services/Subscription Cost (contract price) is indicated in the tariffs posted on the Site, as well as in Appendix No. 1. The cost of the Contractor's Services includes a license fee for the right to use training materials under the terms of a simple non-exclusive license in the amount of 1% (one percent) of the cost of the Contractor's Services, including the "Subscription" method.
6.1.1. The amount of the Registration Fee paid by the Customer in a non-cash form is indicated by the Contractor on the Website at the Internet address www.ukids.academy/eng.
6.2. By paying the cost of the Contractor's Services, the Customer agrees to all the terms of the Offer.
6.3. The Agreement is considered concluded and enters into force for the parties from the moment the Customer pays the cost of the Services / the cost of the Subscription. The date of payment is the day of receipt of funds to the settlement account of the Contractor in the amount of 100% (one hundred percent) of the cost of the Services.
6.4. Payment for the Services is carried out by making a 100% prepayment.
6.5. The cost of the Contractor's Services (monthly Subscription cost) is paid by the Customer in a non-cash form by debiting funds from a bank card automatically linked on the Contractor's Website to the Customer's personal account, at the time of payment of the Registration fee.
Another method and procedure for non-cash payment by the Customer of the Subscription for the use of the Subscription by the Customer for a period equal to 6 months. or 12 months, may be additionally agreed with the Contractor.
6.6. When paying the Registration fee or when paying for the Contractor's services for each subsequent month of using the Bank Card Subscription, the Customer's bank card is automatically linked to the Customer's personal account. The customer can untie the bank card in the settings, or by contacting the technical support service.
6.7. Payment for the Subscription is carried out on the terms of making a subscription fee by the Customer. The monthly amount of the subscription fee for using the Subscription is indicated on the Site, as well as in Appendix No. 1 to the Agreement.
6.7.1. In order to make a reservation for a seat for the Customer’s Child and in order to preserve certain privileges for the Customer’s Child, namely, virtual coins that characterize the activity of the Customer and / or the Customer’s Child during the passage of Ukids modules, the Customer has the right to purchase from the Contractor and pay on the terms of 100% prepayment The “Account Freeze” service, which allows for the period of the “Subscription” not to attend four classes of the Contractor within one calendar month and not to pay for the Subscription. During the provision of the “Account Freeze” Service to the Customer and the absence of payment for the Services by the “Subscription” method, the Contractor shall mark the provision of the Services by the “Subscription” method for the period of provision of the “Account Freeze” service.
6.8. The Customer agrees to charge off the subscription fee for the use of the Subscription in full for the period of use of the Subscription in advance on the end date of the previous period of use of the Subscription.
6.9. The Customer has the right to refuse further use of the Subscription in the Site settings. If the Customer refuses to use the Subscription, the balance of funds paid by the Customer as a subscription fee for the use of the relevant Subscription is not refundable.
6.10. When conducting advertising campaigns to advertise the Contractor's Services (only after the Contractor confirms the terms of the promotion) by offering the Customer or a potential Customer services in the form of a Test period, the cost of the Services / the cost of the Subscription is subject to payment on special (exclusive) conditions indicated to the Customer by the Contractor's representative in the sent e-mail message, or on the terms indicated to the Customer by the representative of the Contractor during the webinar or other online event.
7. Obligations of the Parties
7.1. The customer undertakes:
7.1.1. Pay for the Services in the manner prescribed by the Offer.
7.1.2. Notify the Contractor of the postponement of the lesson 24 hours before the scheduled date and time.
7.1.3. Treat the property of the Contractor with care and in case of damage to the property of the Contractor, reimburse it in accordance with the legislation of the Israel.
7.1.4. Timely transfer all necessary documents and information to the Contractor.
Provide the Contractor with your personal data: name, surname, date of birth, phone number, email address. The Customer agrees to the processing by the Contractor of these data and their use for sending informational news of the Contractor via e-mail and SMS messages. The Contractor assumes the obligation to maintain the confidentiality of the Customer's personal data. Simultaneously with the above consent to the processing of personal data, the Customer also gives his full consent to receive messages from the Contractor via e-mail and SMS messages, including advertising messages.
7.1.5. Independently ensure the technical possibility of using the Services of the Contractor, for its part, in accordance with the Technical Requirements described in clause 8. of this Offer.
7.1.6. Strictly and unconditionally comply with the following Rules of Conduct when receiving the Services (in person, online):
- observe discipline and generally accepted norms of behavior, in particular, show respect for the Contractor's personnel and other Customers, not infringe on their honor and dignity;
- not to allow aggressive behavior during the provision of Services, not to interfere with the representative of the Contractor or other Customers in the provision / receipt of Services, not to allow statements (orally, in writing) that are not related to the topic of the seminar, course, master class, etc.;
- not to use the information received from the Contractor in ways that may lead or will lead to damage to the interests of the Contractor;
- not to use the materials provided by the Contractor for the purpose of making a profit by replicating and reproducing them multiple times (publications in the press and other publications, public speaking, etc.) and in other ways;
- do not distribute in any way, incl. to third parties, do not copy, save, post, publish in public, closed, open sources for any circle of persons (including for their own use) provided by the Contractor: information, materials, manuals, recordings, videos, etc. d. seminars, courses, master classes and other services provided by the Contractor;
- not to appear in classes with signs / in a state of alcoholic, narcotic or other intoxication and not to use alcoholic and narcotic substances on the territory of the Contractor and / or during the provision of the Services;
- do not use profanity, do not use expressions in communication that may offend the representative of the Contractor or other Customers;
- do not distribute advertising and do not offer services of third-party resources, their own services or services of third parties.
7.1.7. Attend all Program/Course events and meetings in a timely manner.
7.1.8. Accept from the Contractor the Services provided in accordance with this Agreement.
7.1.9. Conscientiously carry out the recommendations and tasks given by the Contractor.
7.1.10. Complete all homework assignments provided by the Contractor in electronic form on time and in full. Homework files are sent to the Customer by e-mail or through an instant messaging service (messenger).
7.1.11. Periodically check the Site, e-mail or instant messaging service (messenger) in order to obtain up-to-date information about the Program / Course, lesson plan and meeting schedule.
7.1.12. Connect all the necessary devices and set up the child's technical ability to participate in an online class/webinar or other event implemented as part of the Program/Course.
7.1.13. Do not distribute negative and negative information about the Contractor, the Services provided.
7.1.14. It is mandatory to personally attend all classes, webinars, meetings or other events implemented for the Customer's child under the Program/Course.
All conditions and rules listed in clause 7.1 of the Offer are the essential terms of the Agreement.
7.1.15. Provide the child with technical support during an online class, webinar, meeting or other event implemented as part of the Program/Course.
7.2. The Contractor undertakes:
7.2.1. Organize and ensure the proper provision of the Services indicated on the Site.
7.2.2. Provide premises for classes that meet sanitary and hygienic requirements (if applicable).
7.2.3. Use all personal data and other confidential information about the Customer only for the provision of Services, do not transfer or show to third parties the documentation and information about the Customer held by him.
7.2.4. Show respect for the Customer, not violate the Customer's rights to freedom of conscience, information, to freely express their own opinions and beliefs.
8. Technical requirements
8.1. The Customer is responsible for compliance with the minimum technical requirements throughout the entire period of provision of the Services and for the organization of the workplace before the occupation. The Contractor is not responsible for the failure to provide services or their inadequate quality, if the reason was the lack of the necessary software or technical problems with the Internet connection on the part of the Customer.
8.2. Minimum system requirements for PC:
8.2.1. Operating system: Windows 7/8/8.1/10, Mac OS X 10.11, IOS 12.2,
Android 5;
8.2.2. Latest stable version of Google Chrome/Safari browser with auto-update;
8.2.3. RAM: 4 GB or more;
8.2.4. Processor: Intel Core i3 or equivalent;
8.2.5. The presence of a microphone and a video camera;
8.2.6. Internet connection from 3 Mbps.
8.3. Recommended system requirements for PC:
8.3.1. Operating system: Windows 7/8/8.1/10, Mac OS X 10.11 and above, IOS 12.3 and above, Android 5 and above;
8.3.2. Latest stable version of Google Chrome/Safari browser with auto-update;
8.3.3. RAM: 6 GB or more;
8.3.4. Processor: Intel Core i5 or equivalent;
8.3.5. The presence of a microphone and a video camera;
8.3.6. Internet connection from 10 Mbps
8.4. Workplace organization:
8.4.1. Close all programs that can take up most of the Internet channel (for example, file hosting);
8.4.2. To receive the service, the Customer must set up all the technical equipment for the child, as well as provide access to the microphone and camera on his technical device.
8.4.3. The Customer agrees that the provision of the Services by the Contractor is possible only when the Customer uses a personal computer or tablet.
The Contractor does not recommend the Customer to use a mobile phone during a webinar, zoom meeting or other online event.
9. Rights of the Parties
9.1. The customer has the right:
9.1.1. Require proper and timely provision of the Services by the Contractor.
9.1.2. Contact the Contractor on all issues related to the provision of the Services, as well as ask questions related to the provision of the Services.
9.1.3. To unsubscribe by e-mail by clicking on the "Unsubscribe" link located in each e-mail sent to the Customer, or if the Customer wants to unsubscribe from any type of mailing, he must send a request to the e-mail specified on the Contractor's Website or in this Offer.
9.1.4. Timely attend consultations, meetings, complete tasks and transfer the necessary data to the Contractor.
9.1.5. Upload a Certificate in your personal account, which is not a state document on education and (or) qualification, confirming the successful completion of the corresponding Ukids module.
9.1.6. Place an order for the "Account Freeze" service.
9.1.7. Subject to the rules, accumulate Moments, select and exchange Coins for a particular product/digital product if the Contractor has it.
9.1.8. Track the balance (number) of accumulated Coins in the personal account on the platform-site of the Contractor, through which the Services are provided.
9.1.9. Contact the responsible manager for a request about the number of accumulated Coins on the virtual account.
9.1.10. After the expiration of at least 3 paid calendar months on the Tariffs "Standard" and/or "Optimal. All Inclusive” to exchange Coins for a particular product/digital product.
9.2. The contractor has the right:
9.2.1. Involve co-executors or third parties of their choice for the provision of the Services, as well as involve psychologists under the terms of an agency agreement to provide the Services.
9.2.2. Independently determine the forms and methods of providing the Services, taking into account the current legislation of the Israel, as well as the specific conditions of the Offer.
9.2.3. Independently determine the composition of specialists providing the Services.
9.2.4. At its sole discretion, determine and set the cost of the Services.
9.2.5. Provide Services only after the Customer has made an advance payment and Acceptance of this Offer.
9.2.6. Receive from the Customer any information necessary to fulfill its obligations under the Offer. In case of non-submission or incomplete or incorrect submission of information by the Customer, the Contractor has the right to suspend the performance of its obligations until the required information is provided in full.
9.2.7. Suspend, limit or terminate the provision of Services to the Customer at any time with or without prior notice.
9.2.8. Suspend the Customer from classes without a refund of the money paid if the Customer does not comply with the rules of the Program/Course and/or the terms of this Offer.
9.2.9. Suspend the provision of Services in case of incorrect behavior of the Customer, which interferes with the implementation of the Program/Course and/or other event.
9.2.10. Unilaterally change the terms for the provision of the Services.
9.2.11. Organize control over the timing and quality of the Customer's homework.
10. Liability of the Parties and dispute resolution
10.1. The Parties are liable for non-fulfillment or improper fulfillment of their obligations under this Offer in accordance with the current legislation of the Israel.
10.2. The Contractor is not responsible for the impossibility of providing the Services to the Customer if such impossibility arose due to a disruption in the work on the Internet, software or technical equipment of the Customer, failures in the operation of services for instant messaging (messengers). The Contractor is not responsible for the quality, timing and other parameters of the provision of counseling services by psychologists.
10.3. The Contractor is not responsible for the improper provision of the Services if it was the result of the unreliability, insufficiency or untimeliness of the information provided by the Customer, as well as due to other violations of the Offer by the Customer.
10.4. The Contractor is not responsible for the non-compliance of the Services provided with the expectations and needs of the Customer. At the same time, the subjective negative assessment by the Customer of the Services rendered by the Contractor is not a reason to consider the Services not rendered or rendered improperly.
10.5. Any requirements of the Customer are considered only on the basis of a reasonable written request sent to the Contractor at the addresses specified in this Offer.
10.6. All disputes and disagreements under this Offer are resolved by the Parties through negotiations, as well as in the complaint procedure. The claim procedure for resolving the dispute consists in sending a written claim to the e-mail address of the relevant party with the obligatory sending of the original claim in a valuable letter with a description of the attachment.
10.7. The term for responding to a claim is 30 (thirty) calendar days from the date of receipt of the claim.
10.8. In case of failure to reach an agreement between the parties in the claim procedure, as well as in case of failure to receive a response to the claim within the period specified in clause 10.7 of the Agreement, the dispute is subject to judicial resolution in accordance with the current legislation of the Israel in a court at the location of the Contractor.
10.9. In case of violation by the Customer of any of the obligations of the Customer provided for by the Offer, the Contractor has the right to refuse to execute the Offer and terminate the contract.
11. Terms of validity
11.1. The Offer comes into force from the moment the Customer pays for the Contractor's Services by the methods specified in this Offer and on the Contractor's website and is valid for the duration of the Subscription.
11.2. In terms of the fulfillment of obligations to pay for the Services, the Agreement is valid until the full fulfillment of these obligations.
12. Grounds and procedure for termination of the Offer
12.1. The offer does not require the document to be sealed and / or signed by the Customer and the Contractor, while maintaining full legal force.
12.2. The Contractor reserves the right to amend the terms of the Offer and / or withdraw the Offer at any time at its discretion. If changes are made to the Offer, such changes come into force from the moment they are published on the Site, unless a different period of entry into force is established or determined when the changes to the Offer are published.
12.3. The Offer may be terminated ahead of schedule by agreement of the Parties at any time by signing an agreement to terminate the Offer. In this case, the date of termination of the Offer is the date of signing the specified Agreement on termination. The agreement can be formalized in the form of an exchange of letters, according to which the will of each of the Parties to terminate the Offer follows, as well as the order of disposal is determined and agreed.
12.4. The Contractor undertakes to consider the notice of termination and notify the Customer of the decision within 10 (ten) days from the date of receipt of the Application from the Customer to the Contractor's e-mail specified in this Offer.
12.5. If a positive decision is made to return funds to the Customer, the Contractor shall return to the Customer the funds in the amount specified in the notice of termination within 30 calendar days from the date of receipt of the notice from the Customer.
12.6. The refund amount is paid by the Customer according to the bank details that were used when paying for the Services.
12.7. The application sent on behalf of the Customer must be signed in his own hand and sent in the form of a well-read scanned copy to the Contractor's email address specified in this Offer. An application containing a request for the return of the paid cost of the Services must contain the last name, first name, patronymic of the Customer, his passport data, as well as full bank details of the Customer.
12.8. The refund amount is paid on the basis of a written application in the form of the Contractor (hereinafter referred to as the "Application"). The application must be sent to the Contractor's email address specified in this Offer.
12.9. For Services and Bonuses provided to the Customer as a gift, funds are not returned.
12.10. In the event that the Customer requests the return of funds for the Services purchased on credit (installment plan), the payment of funds is carried out by transfer to the client's current account corresponding to the bank providing the consumer lending service, minus the amount of the interest rate specified in the consumer loan agreement.
12.11. The Contractor has the right to refuse the Offer (execution of the Offer) and terminate the provision of Services in case of violation by the Customer of the terms of this Offer.
12.12. In the event of termination of the Agreement on the grounds specified in the Offer, the Contractor undertakes to return to the Customer the funds in the amount minus the actual costs incurred by the Contractor made by the Contractor as of the date of termination of the Contract. The Contractor's expenses may include the costs of preparing training materials for the Program/Course, the costs of paying for the services of third parties/professional teachers, advertising and marketing costs, bank commissions for the return of funds, communication services and other costs incurred by the Contractor in for the purpose of organizing the provision of the Services in the interests of the Customer's child. The Registration fee paid by the Customer is not refundable by the Contractor to the Customer.
13. Force majeure
13.1. The Parties are released from liability for full or partial failure to fulfill obligations under the Offer if the failure to fulfill obligations was the result of force majeure, namely: fire, flood, earthquake, strike, war, actions and acts of state authorities or other circumstances beyond the control of the Parties.
13.2. The Party that cannot fulfill its obligations under the Offer must promptly, but no later than five calendar days after the onset of force majeure circumstances, notify the other Party in writing, with the provision of supporting documents issued by the competent authorities.
13.3. The Contractor is not responsible for temporary failures and interruptions in the work of Internet resources, services for instant messaging (messengers) of the Contractor and the loss of information caused by them.
14.Other terms
14.1. The Parties acknowledge that if any of the provisions of the Offer becomes invalid during the term of its validity due to changes in legislation, the remaining provisions of the Offer are binding on the Parties during the term of the Offer.
14.2. The Contractor is not responsible for the result of using or the usefulness of the Services provided. In the event of a discrepancy between the composition of the Services provided under the current Offer Agreement and the needs of the Customer, the Contractor shall not be liable.
14.3 The Customer confirms that all the terms of this Offer are clear to him, and he accepts them unconditionally and in full.
14.4. The Customer agrees to be informed about the events and other services of the Contractor and (or) its partners by e-mail and / or SMS mailing to the address / phone number specified by the Customer. This consent is given for an indefinite period and is valid until the Contractor receives the Customer's notice of refusal to send to the Contractor's e-mail address.
14.5. After the conclusion of the Agreement, the Customer is obliged to independently monitor changes in the terms of the Agreement, which may be accepted by the Contractor unilaterally. At the same time, the continuation of attending meetings/events or receiving any other services of the Contractor will be considered by the parties as the consent of the Customer to the changes included in the Agreement. In case of disagreement with the changes made, the Customer undertakes to immediately refuse the services of the Contractor.
14.6. When registering on the Site, the Customer provides the following information: last name, first name, contact phone number, e-mail address. By providing his personal data to the Contractor, the Customer agrees to their processing by the Contractor, including for the purpose of fulfilling the Contractor's obligations to the Customer under this public offer, promotion of goods and services by the Contractor, conducting electronic and sms surveys, monitoring the results of marketing campaigns, customer support, control of customer satisfaction, as well as the quality of services provided by the Contractor.
14.7. When providing the Services, the Customer voluntarily grants the Contractor consent to include and add the Customer's mobile phone number to the group chat in the instant messaging service (messenger), as well as to display the Customer's personal data in the group chat of the messenger in accordance with the terms and conditions of the respective messenger. The customer understands that the mobile phone number will be seen by other members of the group chat.
14.8. When providing the Services, the Customer, in order to improve the quality of the Services, voluntarily provides the Contractor with consent to the processing of the following personal data: last name, first name, contact phone number, e-mail address, image and name of the child and the Customer, recording the voice and speech of the Customer and his child. In accordance with Art. 152.1 of the Civil Code of the Israel, Art. 152.2 of the Civil Code of the Israel, the Customer provides the Contractor with free consent to collect, store and use the image of the Customer and his child, facts and information about the private life of the Customer and his child.
14.9. By accepting the Offer, the Customer agrees to the processing of personal data by the Contractor in order to fulfill the Agreement. The processing of personal data includes the collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data during the term of the Agreement , as well as within 3 (three) years from the date of termination of the Agreement.
14.10. The Contractor has the right to use "cookies" technology. Cookies do not contain confidential information. The Customer hereby consents to the collection, analysis and use of "Cookies", including by third parties for the purposes of generating statistics and optimizing advertising messages.
14.11. The Contractor receives information about the IP address of the Site visitor. This information is not used to identify the visitor.
14.12. The Contractor is not responsible for the information provided by the Customer on the Site in a public form.
14.13. The Contractor has the right to record conversations with the Customer during the provision of the Services. At the same time, the Contractor undertakes to prevent attempts of unauthorized access to information received during telephone conversations.
14.14. The processing of the Customer's personal data is carried out by the Contractor using databases on the territory of the Israel.
14.15. By accepting the Offer, the Customer voluntarily grants the Contractor consent to take the image of the Customer and / or his child on photo, audio, video equipment during the provision of the Services and / or during classes, webinars, meetings or other events within the Test period and / or the period of provision of the Services by the "Subscription" method. By accepting the Offer, the Customer also voluntarily provides the Contractor with a gratuitous consent to the use, distribution and placement on the Internet of individual recorded video fragments obtained as a result of capturing the image of the Customer and / or his child on photo, audio, video equipment during the provision of the Services and / or during classes, webinars, meetings, meetings or other events within the Test Period and / or the period of provision of the Services using the “Subscription” method to use this data / information for marketing and information purposes, as well as to promote the Services of the Contractor. The Customer has the right to revoke the specified consent by sending the Contractor a written application to revoke the personal data of the Customer and/or the Customer's child.
14.16. Acceptance by the Customer of this Offer gives the Contractor consent to the use and distribution of his name and surname with comments, answers to questions, points of view in any way not prohibited by law when publicly displaying, reproducing and distributing his image and video recording with his participation.
14.17. This Offer is not an advertisement for children's products.
14.18. The terms of the Offer are governed by and construed in accordance with the laws of the Israel. Issues not regulated by the Offer shall be resolved in accordance with the legislation of the Israel.
15. Details of the Contractor and contact information
Millhouse capital ltd
Co. Reg No. 514522150
Legal address: 13, Carlebach st.
Tel-Aviv, Israel.
Website: www.ukids.academy/eng
Email: info@ukids.academy
Application No. 1
COST OF THE CONTRACTOR'S SERVICES BY THE "SUBSCRIPTION" METHOD
(SUBSCRIPTION RATES)
The monthly cost of the Contractor's services according to the tariffs:
